Defective goods must be returned with a detailed written fault report ASAP on receiving product.  Where a defect is identified in a product within the warranty period the item should be returned to in the first instance for verification. If repairs are not possible CRFS Ltd may replace the product if available. If returning the product to the manufacturer TERRA Electronics is required the shipping cost may be added. Copy of original purchase invoice to be provided if possible. Buyer making a claim of goods damage in transit should inform CRFS Ltd in writing or email ASAP after discovery. Other products supplied by CRFS Ltd may carry 12 months warranty. These terms mentioned do not affect the purchaser’s statutory rights. Products offered for sale are invoiced at net and do not include current VAT rate. Availability or price of products advertised on CRFS Ltd website may vary from time to time… Selected products advertised may include shipping cost depending on net price.